{"id":18548,"date":"2022-02-01T15:17:59","date_gmt":"2022-02-01T14:17:59","guid":{"rendered":"https:\/\/www.leitbetrieb.com\/at\/serviceexperte-wolfgang-ronzal-ueber-servicequalitaet-und-kundenzufriedenheit\/"},"modified":"2022-02-01T16:27:24","modified_gmt":"2022-02-01T15:27:24","slug":"serviceexperte-wolfgang-ronzal-ueber-servicequalitaet-und-kundenzufriedenheit","status":"publish","type":"post","link":"https:\/\/www.leitbetrieb.com\/at\/serviceexperte-wolfgang-ronzal-ueber-servicequalitaet-und-kundenzufriedenheit\/","title":{"rendered":"ServiceExperte Wolfgang Ronzal \u00fcber ServiceQualit\u00e4t und Kundenzufriedenheit"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"18548\" class=\"elementor elementor-18548\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-65702e9f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"65702e9f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1748e932\" data-id=\"1748e932\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e012266 elementor-widget elementor-widget-text-editor\" data-id=\"e012266\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>SERVICE EXPERTE Wolfgang Ronzal<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3692198 elementor-widget elementor-widget-text-editor\" data-id=\"3692198\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Wie Sie Ihre Kunden begeistern und zu treuen Stammkunden machen!<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7c014e22 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7c014e22\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-54b10ab3\" data-id=\"54b10ab3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-36bb9f5 elementor-widget elementor-widget-image\" data-id=\"36bb9f5\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"850\" height=\"609\" src=\"https:\/\/www.leitbetrieb.com\/at\/wp-content\/uploads\/sites\/4\/2022\/02\/2022-02-01_Wolfgang-Ronzal_TB.jpg\" class=\"attachment-full size-full wp-image-18549\" alt=\"\" srcset=\"https:\/\/www.leitbetrieb.com\/at\/wp-content\/uploads\/sites\/4\/2022\/02\/2022-02-01_Wolfgang-Ronzal_TB.jpg 850w, https:\/\/www.leitbetrieb.com\/at\/wp-content\/uploads\/sites\/4\/2022\/02\/2022-02-01_Wolfgang-Ronzal_TB-300x215.jpg 300w, https:\/\/www.leitbetrieb.com\/at\/wp-content\/uploads\/sites\/4\/2022\/02\/2022-02-01_Wolfgang-Ronzal_TB-768x550.jpg 768w\" sizes=\"(max-width: 850px) 100vw, 850px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4be69827\" data-id=\"4be69827\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-531380a4 elementor-widget elementor-widget-text-editor\" data-id=\"531380a4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Servicequalit\u00e4t ist die wichtigste Differenzierungsm\u00f6glichkeit im Wettbewerb. Alles andere kann man nachmachen, Preise, Werbung, Produkte&#8230;. Die Art und Weise, wie wir mit unseren Kunden umgehen, jedoch nicht so leicht. Kundenzufriedenheit hei\u00dft nicht, Kunden zufrieden zu stellen. Es geht darum, sie durch unseren Service total zu verbl\u00fcffen und zu begeistern.<br \/>Mit der <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.leitbetrieb.com\/wp-content\/uploads\/2022\/02\/2022-02-01_Wolfgang-Ronzal.pdf\" target=\"_blank\" rel=\"noopener\"><strong>10-Punkte-Checkliste finden Sie HIER einen Leitfaden<\/strong><\/a><\/span>, was dabei alles zu ber\u00fccksichtigen ist.\u00a0<\/p><p>Ich w\u00fcnsche Ihnen viel Erfolg bei der Umsetzung und damit viele begeisterte Kunden.<\/p><p><strong>Wolfgang Ronzal<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1a3181 elementor-widget elementor-widget-text-editor\" data-id=\"a1a3181\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"text-decoration: underline;\"><strong>\u00dcber den Autor:<\/strong><\/span><\/p><p>Wolfgang Ronzal ist Experte f\u00fcr Servicequalit\u00e4t und Kundenorientierung sowie Mitarbeiterf\u00fchrung und Motivation. Mit seiner \u00fcber 30 j\u00e4hrigen Erfahrung in leitenden Funktionen im Dienstleistungsbereich, gilt er im deutsprachigen Raum als einer der TOP Trainer und Berater. Dar\u00fcber hinaus ist er Autor zahlreicher Fachpublikationen zu den Themen: Qualit\u00e4t, Vertrieb, Verkauf und F\u00fchren, sowie gefragter Redner bei Kongressen und Symposien. Die Leonberger Akademie f\u00fcr F\u00fchrungskr\u00e4fte hat ihn als \u201eTrainer des Jahres 1999\u201c in Deutschland ausgezeichnet. 2009 erhielt Wolfgang Ronzal von der Direktmarketingakademie f\u00fcr Finanzdienstleistung den Marketingpreis f\u00fcr sein Lebenswerk und ist au\u00dferdem seit 2009 im Vorstand des \u00d6sterreichischen Finanz-Marketing Verbandes.<\/p><p><strong>2022 feiert Ronzal nun seinen 80. Geburstag, und ist als Redner nicht mehr allzuoft auf der B\u00fchne anzutreffen. Aus diesem Grund widmet er sich mehr und mehr seiner (zweit)liebsten Leidenschaft, dem Kabarett. Mit seinem Soloprogramm &#8222;Blasentee mit Aperol&#8220; genie\u00dfen Sie einen lustigen, aber auch zum Nachdenken anregenden Abend.<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-351b9c03 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"351b9c03\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-5728d4f\" data-id=\"5728d4f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-22e00db9 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"22e00db9\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-shrink\" href=\"https:\/\/www.leitbetrieb.com\/wp-content\/uploads\/2022\/02\/2022-02-01_Wolfgang-Ronzal.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">zum Beitrag<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-db92bdc\" data-id=\"db92bdc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d257794 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"d257794\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-shrink\" href=\"https:\/\/www.service-oase.info\/wolfgang-ronzal-seminare-und-kongresse-service-experte-trainer-berater-autor-wien-oesterreich\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">zum Expertenprofil<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-5735088\" data-id=\"5735088\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b333504 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"b333504\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-shrink\" href=\"http:\/\/www.ronzal.at\/kabarett\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">zum Kabarett<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>SERVICE EXPERTE Wolfgang Ronzal | Servicequalit\u00e4t ist die wichtigste Differenzierungsm\u00f6glichkeit im Wettbewerb. Alles andere kann man nachmachen. Die Art und Weise, wie wir mit unseren Kunden umgehen, ist jedoch nicht so leicht. Mit der 10-Punkte-Checkliste haben Sie einen Leitfaden, was dabei alles zu ber\u00fccksichtigen ist.<\/p>\n","protected":false},"author":1,"featured_media":18549,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","_links_to":"","_links_to_target":""},"categories":[7],"tags":[890,891,591,713,592,892],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.9 - 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